1. About Us

This Site is operated by ENTREEL LTD. Throughout these Terms, the words "we," "us," "our," and "ENTREEL" refer to ENTREEL LTD. The words "you," "your," and "customer" refer to the individual accessing or purchasing from our Site.

Contact: support@entreelltd.shop

2. Eligibility

By using our Site, you represent and warrant that:

• You are at least 18 years of age, or using the Site under the supervision of a parent or legal guardian
• You have the legal capacity to enter into a binding contract
• You are not prohibited from receiving our products or services under the laws of your country
• The information you provide is accurate, current, and complete

3. Account Registration

You may browse our Site without creating an account, but certain features require registration. When creating an account:

• You must provide accurate and up-to-date information
• You are responsible for maintaining the confidentiality of your login credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorised use of your account

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

4. Products & Pricing

We sell luxury women's accessories including, but not limited to:

• Twilly Scarves & Scarves
• Jewellery, Rings, Necklaces, Bracelets, Brooches, and Charms
• Handbags, Backpacks, Purses, and Cosmetic Bags
• Jewellery Boxes and Gift Wrap
• Hats, Pyjamas, and Other Accessories

All prices are displayed in the applicable currency and may be subject to change without notice. We make every effort to ensure that product descriptions, images, colours, and prices are accurate. However, we do not guarantee that product descriptions or other content on the Site are error-free. Colours may appear slightly different on different screens.

We reserve the right to:

• Modify or discontinue products at any time without notice
• Limit the quantity of items purchased per person or per order
• Refuse or cancel any order placed for a product that was incorrectly priced or described

5. Orders & Payment

When you place an order, you are making an offer to purchase the products listed in your order. Your order is only accepted when we send you an order confirmation email.

We accept the following payment methods:

• Major credit cards (Visa, Mastercard, American Express)
• PayPal
• Other payment methods displayed at checkout

By submitting payment information, you confirm that you are the authorised cardholder. All payments are processed securely by trusted third-party providers. We do not store your full payment card details on our servers.

We reserve the right to decline or cancel orders at any time for reasons including but not limited to:

• Suspected fraudulent activity
• Payment authorisation failure
• Product availability issues
• Pricing or description errors
• Shipping restrictions

6. Shipping & Delivery

Shipping times and costs vary based on your location and the shipping method selected. Estimated delivery dates are provided at checkout and are not guaranteed. ENTREEL LTD is not responsible for delays caused by carriers, customs, or circumstances beyond our control.

For detailed shipping information, please refer to our Shipping Policy. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms. By placing an order, you agree to the terms of our return policy.

8. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, product designs, videos, and software — is the property of ENTREEL LTD or its licensors and is protected by international copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or display our content without written permission
• Use our trademarks, logos, or brand name without authorisation
• Copy or replicate our product designs, descriptions, or photographs
• Use our content for commercial purposes without a licence

Any unauthorised use may result in legal action.

9. User Conduct

When using our Site, you agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorised access to our systems, servers, or accounts
• Upload or transmit viruses, malware, or harmful code
• Interfere with or disrupt the functionality of the Site
• Impersonate another person or misrepresent your identity
• Collect information about other users without consent
• Use automated systems (bots, scrapers) to access the Site
• Post abusive, defamatory, or offensive content

Violation of these rules may result in account termination and legal action.

10. Product Reviews & User Content

If you submit reviews, comments, photos, or other content to our Site, you grant ENTREEL LTD a non-exclusive, royalty-free, worldwide, perpetual licence to use, reproduce, modify, and display such content for marketing and business purposes.

You agree that any content you submit:

• Is your original work and does not infringe on third-party rights
• Does not contain false, misleading, or defamatory statements
• Is not offensive, obscene, or inappropriate
• Complies with applicable laws

We reserve the right to remove any user content at our discretion.

11. Disclaimers

The Site and all products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, ENTREEL LTD disclaims all warranties, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Site will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of Site content

This does not affect your statutory rights as a consumer under applicable law.

12. Limitation of Liability

To the fullest extent permitted by law, ENTREEL LTD, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from:

• Your use or inability to use the Site
• Unauthorised access to your account or data
• Statements or conduct of any third party on the Site
• Any other matter relating to the Site or its services

Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits liability that cannot be excluded under applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless ENTREEL LTD, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any third-party rights
• Your use of the Site or products
• Any content you submit to the Site

14. Third-Party Links

Our Site may contain links to third-party websites, services, or resources. These links are provided for convenience only. ENTREEL LTD does not endorse and is not responsible for the content, policies, or practices of any third-party sites. Access them at your own risk.

15. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to our data practices as described in the Privacy Policy.

16. Termination

We reserve the right, at our sole discretion, to suspend or terminate your access to the Site, with or without notice, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use the Site will cease immediately, but sections related to intellectual property, disclaimers, limitation of liability, and governing law shall survive.

17. Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which ENTREEL LTD is registered. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Nothing in this section affects your statutory rights as a consumer.

18. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

We encourage you to review this page periodically to stay informed of any updates.

19. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, such provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

20. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between you and ENTREEL LTD regarding the use of our Site and supersede any prior agreements or understandings.

21. Contact Information

If you have any questions about these Terms of Service, please contact us at support@entreelltd.shop.